Refund Policy

We keep refunds simple and fair. All payments are processed by our merchant of record; refunds are returned to the original payment method.

Pro (monthly subscription)

• First payment: full refund if requested within 7 days of your first charge, no questions asked — provided usage has been evaluation-level (fewer than 25 contact reveals and no data exports).
• Renewals: renewal charges are generally non-refundable, but if you cancel within 48 hours of an unwanted renewal and have not used the Service in the new period, we will refund it.
• Cancelling stops future charges immediately; access continues until the end of the paid period.

Annual plan

• Full refund within 14 days of the first annual charge under the same evaluation-level usage condition.
• After 14 days an annual term is non-refundable, but you can cancel renewal at any time and keep access until the term ends.
• Annual renewals follow the same 48-hour rule as monthly renewals if the renewal was unwanted and unused.

Reveal credit packs

• Unused credit packs are refundable within 7 days of purchase. Credits that have been spent on reveals are non-refundable.

How to request a refund

Email support@findstreamers.com from your account email with the word "Refund" in the subject. We respond within 2 business days and, once approved, the refund is issued promptly; your bank may take 5–10 business days to post it.

Fair-use note

Refunds are for genuine evaluation, not bulk data extraction. Accounts showing scraping-level usage before a refund request may be declined and are handled under the Terms of Service.